Your hand baggage allowance depends on the class you are flying in, so please be aware of the restrictions.
Standard hand baggage allowance
Class Of Travel Weight Per Piece Max dimensions per piece Personal item
Business Class 2 pieces not exceeding 8kg each 56cm (l) 36cm (w) 23cm (h) 1 small handbag or small laptop bag
Economy Class 1 piece not exceeding 8kg 56cm (l) 36cm (w) 23cm (h) 1 small handbag or small laptop bag

If your hand baggage does not conform to the size specified, you may be denied entry into the departure area or directed back to the check-in desks.

hand baggage dimensions image

All hand baggage must fit either under the seat in front of you or in one of the overhead lockers. Hand baggage must not obstruct emergency exits or aisles.

Larger laptop bags and standard/bulkier briefcases are not considered a personal item and count towards your standard hand baggage allowance.

Star Alliance Gold members on either SAA or any Star Alliance partner operated flights will also be entitled to the above carry-on items.

  • In addition to their standard baggage allowances, passengers travelling with infants are permitted to bring one collapsible pram or collapsible buggy up to the boarding gates where the items will be removed and loaded in the hold of the aircraft. At some airports this process is not allowed so please ask the check in agent if you may keep the stroller with you up to the gates.

    Infants are entitled to 1 carry-on bag including bedding, napkins, feeding bottles and food. This baggage is free of charge provided that the total mass does not exceed 8kg.

  • Duty free purchases such as liquor, cigarettes and perfume are also permitted in reasonable quantities for all. Passengers with 1 or more connecting flights should consider the liquid restrictions that may be in place at airport security points. See more about NOTICE OF SECURITY RESTRICTED ITEMS AND DANGEROUS GOODS REQUIREMENTS.

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Duty Free 2024

Embrace the luxury of duty-free shopping right from your seat onboard. Say goodbye to queues and hello to effortless indulgence as you explore our curated selection of products.

From premium fragrances to gourmet treats and exclusive accessories, we've assembled a range of offerings to delight every traveller. Take your time to browse and discover unbeatable discounts and travel exclusives that await you.

With the convenience of onboard shopping, there's no need to plan ahead. Simply sit back, relax, and treat yourself to something special during your flight.

View the full range either at the turn of a button or click of a mouse. As easy as that!

 

 

Our promise to You:

What could be more convenient than shopping for duty-free products right from your seat onboard? We maintain the highest standards by offering a wide range of international brand-name products at competitive prices, ensuring the utmost quality and guaranteed satisfaction.

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Why Wait? Enjoy the Benefits of Shopping While You Fly:

Unlock exclusive onboard discounts and products without the hassle of airport queues. Save time by shopping from the comfort of your aircraft seat and avoid the hassle of searching through the entire airport for what you need. Whether you're travelling for business or leisure, embrace the joy of the journey without the stress of last-minute shopping.

Experience Duty-Free Shopping in 4 Easy Steps:

  • Browse our catalogue onboard the aircraft.
  • Browse and select your desired product
  • The crew onboard will assist you with making payment onboard using Credit Cards.
  • Your product will be handed to you by the crew onboard.

 

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Ease, convenience, worry-free shopping delivered to you personally

Sit back, relax, and enjoy your journey alongside the delightful goodies you've acquired, hand-delivered to you by our dedicated crew.