Your hand baggage allowance depends on the class you are flying in, so please be aware of the restrictions.
Standard hand baggage allowance
Class Of Travel Weight Per Piece Max dimensions per piece Personal item
Business Class 2 pieces not exceeding 8kg each 56cm (l) 36cm (w) 23cm (h) 1 small handbag or small laptop bag
Economy Class 1 piece not exceeding 8kg 56cm (l) 36cm (w) 23cm (h) 1 small handbag or small laptop bag

If your hand baggage does not conform to the size specified, you may be denied entry into the departure area or directed back to the check-in desks.

hand baggage dimensions image

All hand baggage must fit either under the seat in front of you or in one of the overhead lockers. Hand baggage must not obstruct emergency exits or aisles.

Larger laptop bags and standard/bulkier briefcases are not considered a personal item and count towards your standard hand baggage allowance.

Star Alliance Gold members on either SAA or any Star Alliance partner operated flights will also be entitled to the above carry-on items.

  • In addition to their standard baggage allowances, passengers travelling with infants are permitted to bring one collapsible pram or collapsible buggy up to the boarding gates where the items will be removed and loaded in the hold of the aircraft. At some airports this process is not allowed so please ask the check in agent if you may keep the stroller with you up to the gates.

    Infants are entitled to 1 carry-on bag including bedding, napkins, feeding bottles and food. This baggage is free of charge provided that the total mass does not exceed 8kg.

  • Duty free purchases such as liquor, cigarettes and perfume are also permitted in reasonable quantities for all. Passengers with 1 or more connecting flights should consider the liquid restrictions that may be in place at airport security points. See more about NOTICE OF SECURITY RESTRICTED ITEMS AND DANGEROUS GOODS REQUIREMENTS.

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P&B - Experience - Shopping

Travelling internationally is demanding enough on its own. Who wants to stand in queues and wait to buy a bargain, when you can do it online, from the comfort of your own home or office, 24/7, 365?

We offer you the convenience of shopping online where you may select and pre-order 3 days up to 3 months prior to your flight.

We have an extensive range of products, travel exclusives, superb discounts and relevant merchandise that after ordering and paying, will be delivered to your seat, upon your next flight. Oi, and have we mentioned to you that we now offer Home Delivery? Yes, that is correct. A selection of duty free products are now available to you to order from us, online, even when you are not flying internationally, any time soon.

Shopping has just been made more fun, easier and safer for you, through our duty free online shopping offering.

 

View the full range either at the turn of a button or click of a mouse. As easy as that!

 

Our promise to you

What would be more convenient than shopping for duty free products, online, from the comfort and ease of your own home couch? As an added benefit you may now use your SAA Voyager Miles as method of payment.

We carry a wide range of international brand-name products to ensure superior standards. As customary, we offer competitive prices, highest quality and guaranteed satisfaction.

Benefit more from staying informed

Be the first to know about competitions, giveaways and SAVINGS. Sign up to receive our monthly newsletter today and let the savings and shopping begin! An added 10% off your initial purchase will make you smile even broader and we will deliver your purchases to your seat*. Sign up for our newsletter here.

Why buy before you fly?

The joy of the journey is part of the experience and should be thoroughly appreciated, whether travelling for business or leisure. So, why would you want to buy before you fly (using your SAA Voyager Miles, and or credit Card)?

Discounts: Exclusive online discounts and products.

Convenience: No queues or carrying shopping bags through the airport.

Time: Shop 24/7/365 from the comfort of your home or office.

Product: No need to walk the entire airport looking for what you want.

Relax: Go straight to the lounge or simply relax, without the pressure of last minute shopping.

Secure online shopping

Enjoy secure online shopping in 3 easy steps.

  • Browse our fully secure site at flysaadutyfree.com
  • Add products to your basket
  • Fill in details and check-out

We offer various methods of payment, which include Credit Cards and several Loyalty programs. You have the added benefit of doing a “split payment” (part loyalty program, part Credit Card) or just Credit Card at the click of your mouse.

This month's favourites:

Ease, convenience, worry-free shopping delivered to you personally

Your goods will be hand-delivered by a crew member directly to your seat on-board. Please make sure you print out your transaction confirmation e-mail that has your order number on it, as this will be proof of your purchase. Then, you may sit back, relax and enjoy the journey and the goodies you bought!