International & Domestic Check-in information
Proof of Identification
At check-in it is required that all customers provide proof of identification in order to receive their boarding pass. customers may use their valid ID, South African driver’s license or passport as proof of identification. The same documentation must be present at the boarding gate
Check-in for flights not between Cape Town and Durban
Passengers are required to check in at least one and a half hours before flight departure.
Check-in for flights between Cape Town and Durban
Our flights between Cape Town and Durban are operated by our partner Mango.
The recommended check-in time is between 1 1/2 hours and 2 hours prior to departure.
Check-in is closed for check-in and acceptance of baggage 40 minutes prior to departure.
International Check-in
Prior to check-in and boarding, profiling of passengers for immigration purposes may be required to protect the airline against immigration penalties. The process may require you to provide evidence of confirmed accommodation, sufficient funds and valid return or onward air tickets.
Flights to the USA - Passengers are required to check in at least three hours before flight departure.
All other International flights - Passengers are required to check in at least two and a half hours before flight departure (irrespective of travel class)