Cape Cycle Tour
The world's largest timed cycle race is coming soon, so whether you are looking to achieve your best personal time or you just want to experience the beauty of Cape Town on your bicycle, SAA has the best package to get you, and your bicycle to Cape Town, on time for the race.
The efficient and safe carriage of your bicycle to and from Cape Town is of prime importance to South African Airways and every endeavour will be made to ensure that your bicycle receives the appropriate care in handling and carriage.
The following points will help us in helping you to arrange your Cape Cycle Tours experience and make it a weekend to remember.
Reservation & Payment Options
Reservations
Please remember to inform the reservations agent or your travel agent that your bicycle will be accompanying you at time of reservation. Your bicycle MUST be confirmed in reservations as there is a limit on the number of bicycles that are carried per aircraft. Our Reservations Department can be contacted on the share call number: 0861 606 606.
Payment Options
|
Your bicycle will be transported at a handling fee of R350.00 including VAT per sector, to and from Cape Town. Handling fees are payable at the airport or at any Pick ‘n Pay store of your choice and payment is applicable to all Cape Cycle Tour participants travelling on SAA flights.
The applicable bicycle charge will be valid for transportation:
07 – 11 March 2017 to Cape Town
11 – 18 March 2017 from Cape Town
When making payment, please remember to advise the cashier on the amount of bicycles and sectors you will be paying for.
Passengers are advised that, when paying the handling fee at Pick n Pay, a voucher will be generated: this will serve as proof of payment. This voucher must be presented when handing the bicycle/s to SAA for transportation.
For International passengers, the handling fee payment may be made on departure and passengers will receive an EMD, this will serve as proof of payment. The EMD must be presented when handing the bicycle/s to SAA for transportation.
Please note, that this fee is non-refundable.
|
|
Packing of Bicycles
|
|
|
Bicycles must be securely packed and may not exceed 23kgs. Special boxes and bags are obtainable from bicycle outlets and associations. Please make use of this type of packaging as it prevents your bicycle from possible damage. South African Airways will not take liability for damages of bicycles if they are not securely packed in the special boxes or bags.
Kindly ensure that the box or bag is clearly marked with your contact details.
Handlebars should be turned parallel with the frame, pedals removed or turned inward, tyres deflated and the seat must be put down. All electronic equipment must be removed and transported separately.
|
Please note also that the carriage of bicycle tyres in the overhead compartment of the aircraft will not be permitted as the tyres do not meet the minimum size requirements and this may cause damage to both the aircraft and the bicycle equipment.
The opening of bicycle boxes / bags may be conducted as a security measure.
As per IATA Dangerous Goods Regulations we may allow a maximum of four small cylinders, containing carbon dioxide or other suitable gas in Division 2.2, per person. The water capacity may not exceed 50ml per cylinder. Due to the number of bicycles we are accepting we will limit these to two cylinders per bicycle.
|
| |
|
|
Departing - OR Tambo International Airport
|
Departing - Cape Town International Airport
|
|
Cyclists departing from Johannesburg must check-in their bicycles at counter B42 at least 90 minutes prior to departure. The closing time for bicycles acceptance during this period is 45 minutes prior to departure.
The customer and bicycle will travel on the same aircraft hence the importance to ensure that the bicycle is confirmed in the booking. Cycles not confirmed will only be accepted on a standby basis subject to space availability.
|
Cyclists departing from Cape Town must check-in with their bicycles at the check-in counters at least 90 minutes prior to departure. The closing time for bicycle acceptance during this period is 45 minutes prior to departure.
The customer and bicycle will travel on the same aircraft hence the importance to ensure that the bicycle is confirmed in the booking. Cycles not confirmed will only be accepted on a standby basis subject to space availability.
|
Arrival - OR Tambo International Airport
|
Arrival - Cape Town International Airport
|
|
Bicycles will be delivered to the normal baggage arrivals area where it must be collected immediately with other baggage. SAA will not store any bicycle or accept liability for unclaimed bicycles.
|
Bicycles will be delivered to the normal baggage arrivals area where it must be collected immediately with other baggage. SAA will not store any bicycle or accept liability for unclaimed bicycles
|
| |
|
|
|
Handling at all other airports
|
International Passengers
|
|
Normal handling procedures will apply - i.e. at check-in and delivery. However, you are kindly requested to check-in at least one hour and thirty minutes prior to departure of your flight. Passengers travelling on the Mango code share must refer to the Mango website for more information.
|
International customers must clear their bicycles at first port of entry and proceed to Terminal B counter B42at OR Tambo International Airport for acceptance.
|
|
 |
Important Contact Numbers
Cycle Enquiries
OR Tambo Int'l Airport
27 11 978 3733
27 11 978 5876
Baggage Handling Officer
Cape Town Int'l Airport
(021) 936-2202/3
Good luck and wishing you all the best for the tour!
|
| |
|
|