Payment Options

Payment Options information

South African Airways (SAA) offers passengers different choices of payment when paying for their tickets. However, effective 30th September 2013, SAA will no longer accept cheque payments in South Africa.

• Pay later
• Pick n Pay, Boxer, Ackermans and Pep stores (South Africa only) 
• Service fees in specific countries
• Debit card payment - UK
• PayPal payments
• MasterPass 

Pay later

Our pay later option allows you to conveniently book a flight online, and pay for your ticket at any Airport or City Ticketing Office or Pick n Pay, Boxer, Ackermans and PEP stores (RSA only). This will give you the flexibility of paying by cash, credit card and other payment options accepted by our ticketing offices.

• Tickets may only be paid for and collected within the country where your journey originates
• Reservations not paid for within 24/72 hours (where applicable) will automatically be cancelled without any further notice

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Pick n Pay, Boxer, Ackermans and PEP Stores (South Africa only)

 
South African Airways now offers you the convenience of paying for your airline ticket at any Pick n Pay, Boxer, Ackermans or PEP stores in South Africa. Simply go to your local store, present your  e-mail confirmation and/or your 17 digit reference number to the check-out clerk and pay for your airline ticket.

A Passenger Itinerary and Receipt will be e-mailed to you once your e-ticket has been issued.

Please note:
 

• This service is only available for reservations made through flysaa.com 
• Your booking must be an e-ticketable route.  
• A Service Fee of R130 (inclusive of VAT) per  transaction will be charged for customers intending to purchase a ticket at a Pick n Pay , Boxer , Ackermans or PEP store. Effective 01 March 2016, the service fee will increase to R136.50 (including VAT)
• If you want to do a part payment for only selected passengers in a reservation, please contact your nearest call centre.
• Locate  your closest Pick n Pay, Boxer , Ackermans and PEP Stores

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MasterPass™

With MasterPass, we're reinventing how you pay for your South African Airways ticket. Use your digital wallet to pay for your airline ticket from any mobile-optimised device, including tablets and smartphones.

Click on 'Book now' to complete your payment. You will then be redirected to the secure MasterPass website to select your preferred payment method. Upon confirmation of your booking, a notification will be sent to you that your payment transaction was successfully processed by MasterPass. You have 15 minutes to conclude your transaction before the QR code expires.

Find Out More »

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Service fees in specific countries

South Africa

A service fee will be charged for passengers intending to collect or purchase a ticket at any City Ticketing Office, or domestic airport, including Johannesburg, Cape Town, Durban, East London Airport Ticketing Office:

• Domestic departures: R200 per ticket (including VAT)
• International departures: R500 per ticket (including VAT)

City Ticketing Office:

• Domestic departures: R100 per ticket (including VAT)
• International departures: R250 per ticket (including VAT)

Pick n Pay , Boxer , Ackermans or PEP store (South Africa only):

• The Pick n Pay service fee is R130 per ticket (including VAT). Effective 01 March 2016, the service fee will increase to R136.50 (including VAT)

Please note: Service fees are not applicable when you pay online.

Mauritius

A service fee will be charged for passengers intending to collect or purchase a ticket at the SAA Town Office in Mauritius.

United Kingdom

UK customers may use their Visa debit cards for payment online. Customers who wish to pay by maestro/ solo cards please select the pay later option and contact our call centre on 0844 375 9680 to make payment.

For credit card transactions in foreign currency your bank may charge you additional fees which are not included in the total amount shown on your booking confirmation.

Should your credit card expire before departure, please notify your nearest SAA office of the new card number.

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