Your hand baggage allowance depends on the class you are flying in, so please be aware of the restrictions.
Standard hand baggage allowance
Class Of Travel Weight Per Piece Max dimensions per piece Personal item
Business Class 2 pieces not exceeding 8kg each 56cm (l) 36cm (w) 23cm (h) 1 small handbag or small laptop bag
Economy Class 1 piece not exceeding 8kg 56cm (l) 36cm (w) 23cm (h) 1 small handbag or small laptop bag

If your hand baggage does not conform to the size specified, you may be denied entry into the departure area or directed back to the check-in desks.

hand baggage dimensions image

All hand baggage must fit either under the seat in front of you or in one of the overhead lockers. Hand baggage must not obstruct emergency exits or aisles.

Larger laptop bags and standard/bulkier briefcases are not considered a personal item and count towards your standard hand baggage allowance.

Star Alliance Gold members on either SAA or any Star Alliance partner operated flights will also be entitled to the above carry-on items.

  • In addition to their standard baggage allowances, passengers travelling with infants are permitted to bring one collapsible pram or collapsible buggy up to the boarding gates where the items will be removed and loaded in the hold of the aircraft. At some airports this process is not allowed so please ask the check in agent if you may keep the stroller with you up to the gates.

    Infants are entitled to 1 carry-on bag including bedding, napkins, feeding bottles and food. This baggage is free of charge provided that the total mass does not exceed 8kg.

  • Duty free purchases such as liquor, cigarettes and perfume are also permitted in reasonable quantities for all. Passengers with 1 or more connecting flights should consider the liquid restrictions that may be in place at airport security points. See more about NOTICE OF SECURITY RESTRICTED ITEMS AND DANGEROUS GOODS REQUIREMENTS.

Check-in Notification

If you encounter errors with your contact number during check-in, please update your cell number and ensure it includes the country code without the "+" sign (e.g. 27 64 653 6021).

Duty Free 2024

Embrace the luxury of duty-free shopping right from your seat onboard. Say goodbye to queues and hello to effortless indulgence as you explore our curated selection of products. From premium...

P&B - Experience - Shopping

Travelling internationally is demanding enough on its own. Who wants to stand in queues and wait to buy a bargain, when you can do it online, from the comfort of your own home or...